A leaking bucket under a garden tap running at full force, with water spraying from holes near its base.
Growth & Funnels
Reading time:
~ 4 min
Author:
Ela Alptekin

A bigger funnel doesn't fix leaks. It multiplies them.

When growth stalls, the reflex is to buy more traffic. But funnel stages multiply, so every leak you scale costs more. Fixing the leakiest stage is usually the cheaper growth.

When growth stalls, the first move is usually to buy more traffic.

More ads. Bigger campaigns. A wider top of the funnel.

It's an easy decision to approve. A budget line is simpler than a diagnosis.

But if the funnel leaks, more traffic doesn't fix it. It pays for the leak at a larger scale.

Funnels multiply

Every stage of a funnel is a percentage of the one before. So leaks don't add up. They multiply.

Here's a simple illustration. A thousand visitors arrive. Five per cent sign up. Twenty per cent of those become sales-qualified. A quarter of those buy. That's two and a half customers.

Double the traffic, and you get five customers, for twice the spend.

Or fix the leakiest stage instead. Lift the sales-qualified rate from 20% to 30%, and the same thousand visitors produce nearly four customers, with no extra ad spend.

Then scale the fixed funnel, and every new visitor is worth 50% more than before.

Where funnels usually leak

Messages that don't match. An ad promises AI-powered sales forecasting, and the landing page talks about CRM solutions in general. Visitors feel misled and leave.

Pages that ask for too much, or for nothing clear. One action per page, not three.

No reason to trust you. No proof, no case study, no answer to "why you?"

Follow-up that never comes. Someone downloads a guide and never hears from you again.

And the handoff. Marketing warms the lead up, then sales arrives too late, or without context.

Find the leak before you fix it

Look for the steepest drop between stages, not the lowest number on the dashboard.

Walk the journey yourself. Fill in the form, download the guide, request the demo, and time what happens next.

Watch real behaviour. Session recordings or a one-question exit survey will show you where people hesitate.

Then fix one stage, and measure again with a small batch of traffic before you scale.

The one exception

If your traffic is very small, you may not have enough data to see where the leaks are. Twenty visitors can't tell you much about a 3% conversion rate.

Sometimes you need enough traffic to find the leak first. Then fix it. Then scale.

Before we bought more traffic

I worked with a SaaS team that was preparing to increase its paid acquisition budget. Lead volume had flattened, the target for the next quarter was higher and the obvious answer seemed to be more traffic.

Before they increased the spend, we walked the funnel from the first click to a sales conversation.

The traffic wasn't the problem. People were arriving and signing up, but a much smaller proportion were becoming qualified opportunities. When we looked at the landing page and the leads coming through, the reason became clearer: the campaign was attracting a broader audience than the product was actually built for. The message was doing its job at the top of the funnel, but it was creating interest from the wrong people.

So instead of buying more traffic, we narrowed the targeting and rebuilt the landing page around the problem the product solved best.

The top-line lead volume didn't suddenly explode. That wasn't the goal. The qualified rate rose to around 22%, without any increase in the media budget. It doesn't sound dramatic, but because funnel stages multiply, every visitor the team paid for was now worth more.

The team could then increase spend with a much clearer understanding of what they were scaling.

The important decision wasn't to spend less.

It was to stop paying to send more people through a part of the funnel that wasn't working.

Like what you’re reading?
Sign up to my newsletter.

No noise. Only honest strategy, occasional reflection, and the kind of insights you actually want in your inbox.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.